🚀 Senior Desktop Support – Galaxy (Remote)
Galaxy is seeking a highly skilled Desktop Support Level 3 professional to join our remote IT operations team. In this role, you will be responsible for providing advanced technical support, resolving complex system issues, and ensuring smooth day-to-day operations for our global workforce.
This is a full-time, remote position that offers an excellent salary range and the chance to work with cutting-edge technologies. If you’re passionate about IT support and ready to take your career to the next level, we want to hear from you.
Job Posted
August 10, 2025
August 10, 2025
⏳ Closing Date
August 21, 2025
August 21, 2025
💼 Job Type
Remote / Full-Time
Remote / Full-Time
$
$90,000 – $105,000 / Year
📄 Job Description
Provide expert-level desktop support, troubleshoot advanced hardware and software issues, manage escalated technical problems, and collaborate with IT teams to enhance system performance and security.
📌 Requirements
- 5+ years of experience in desktop support or IT support roles.
- Strong knowledge of Windows, macOS, and Linux environments.
- Proficiency in troubleshooting hardware, networking, and software issues.
- Experience managing escalations and mentoring junior staff.
- Excellent communication and problem-solving skills.
🛠 What You Will Do
- Handle complex desktop support issues for global teams.
- Maintain IT documentation and knowledge base.
- Assist in system upgrades, deployments, and configurations.
- Coordinate with other IT departments for smooth operations.
- Ensure compliance with security and operational standards.
🏢 About Galaxy
Galaxy is a leader in technology solutions, providing top-tier IT services to clients worldwide. Our mission is to deliver secure, reliable, and innovative technology support for businesses in every industry.
📝 How to Apply
If you’re ready to take on a challenging and rewarding desktop support role with Galaxy, click the button below to apply.
